Parcel busters? This information will help!

We have the most important information for you when you have trouble receiving your parcels.

Select parcel service

General Information

The correct procedure may vary from parcel service to parcel service. However, you should always pay attention to this information.

  1. Check whether the status of your package is really unusual. For this purpose we offer you a tool for DHL and DPD on the respective page.
  2. Your salesman probably can't help the situation. First contact the parcel service - the dealer can often do little.
  3. Do you have any questions or helpful information? Share them in the Questions & Answers section of each parcel service - we are happy to help.